{"id":7327,"date":"2023-06-30T12:04:40","date_gmt":"2023-06-30T12:04:40","guid":{"rendered":"https:\/\/ihost.co.za\/learning\/course\/technical-support-core-modules-copy\/"},"modified":"2023-07-13T10:30:39","modified_gmt":"2023-07-13T08:30:39","slug":"fetc-technical-support-communications","status":"publish","type":"lp_course","link":"https:\/\/www.answerthecall.co.za\/learning\/course\/fetc-technical-support-communications\/","title":{"rendered":"Communications (Technical Support)"},"content":{"rendered":"<ul>\n<li>Demonstrate knowledge of basic concepts of telecommunications.<\/li>\n<li>Write\/Present\/Sign for A Wide Range of Contexts.<\/li>\n<li>Accommodate audience and context needs in oral\/signed communication.<\/li>\n<li>Handle a range of customer complaints.<\/li>\n<li>Use the writing process to compose texts required in the business environment.<\/li>\n<li>Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems.<\/li>\n<li>Engage in sustained oral\/signed communication and evaluate spoken\/signed texts.<\/li>\n<li>Participate in groups and\/or teams to recommend solutions to problems.<\/li>\n<li>Use language and communication in occupational learning programmes.<\/li>\n<li>Read\/view, analyse and respond to a variety of texts.<\/li>\n<li>Interpret and use information from texts.<\/li>\n<li>Describe synchronous \/ asynchronous communication with computer.<\/li>\n<li>Describe data communications.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Further Education and Training Certificate: Information Technology: Technical Support. SAQA: 78964, NQF Level: 4<\/p>\n","protected":false},"author":1,"featured_media":7363,"comment_status":"closed","ping_status":"closed","template":"","course_category":[39],"course_tag":[],"class_list":["post-7327","lp_course","type-lp_course","status-publish","has-post-thumbnail","hentry","course_category-ict-skills","pmpro-has-access","course"],"_links":{"self":[{"href":"https:\/\/www.answerthecall.co.za\/learning\/wp-json\/wp\/v2\/lp_course\/7327","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.answerthecall.co.za\/learning\/wp-json\/wp\/v2\/lp_course"}],"about":[{"href":"https:\/\/www.answerthecall.co.za\/learning\/wp-json\/wp\/v2\/types\/lp_course"}],"author":[{"embeddable":true,"href":"https:\/\/www.answerthecall.co.za\/learning\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.answerthecall.co.za\/learning\/wp-json\/wp\/v2\/comments?post=7327"}],"version-history":[{"count":4,"href":"https:\/\/www.answerthecall.co.za\/learning\/wp-json\/wp\/v2\/lp_course\/7327\/revisions"}],"predecessor-version":[{"id":7604,"href":"https:\/\/www.answerthecall.co.za\/learning\/wp-json\/wp\/v2\/lp_course\/7327\/revisions\/7604"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.answerthecall.co.za\/learning\/wp-json\/wp\/v2\/media\/7363"}],"wp:attachment":[{"href":"https:\/\/www.answerthecall.co.za\/learning\/wp-json\/wp\/v2\/media?parent=7327"}],"wp:term":[{"taxonomy":"course_category","embeddable":true,"href":"https:\/\/www.answerthecall.co.za\/learning\/wp-json\/wp\/v2\/course_category?post=7327"},{"taxonomy":"course_tag","embeddable":true,"href":"https:\/\/www.answerthecall.co.za\/learning\/wp-json\/wp\/v2\/course_tag?post=7327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}